* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

:root {
    --primary: #b91c1c;
    --primary-dark: #7f1d1d;
    --dark: #111827;
    --dark-2: #1f2937;
    --text: #1f2937;
    --muted: #6b7280;
    --light: #f8fafc;
    --border: #e5e7eb;
    --white: #ffffff;
    --success: #15803d;
    --warning: #b45309;
    --info: #0369a1;
}

html {
    scroll-behavior: smooth;
}

body {
    font-family:
        "Noto Sans Bengali",
        "Nirmala UI",
        "SolaimanLipi",
        Arial,
        sans-serif;

    background: #f5f6f8;
    color: var(--text);
    line-height: 1.7;
}

a {
    color: inherit;
    text-decoration: none;
}

.container {
    width: min(1180px, calc(100% - 32px));
    margin: 0 auto;
}

/* =========================
   HEADER
========================= */

.site-header {
    background: var(--dark);
    color: #fff;
    position: sticky;
    top: 0;
    z-index: 1000;
    box-shadow: 0 2px 15px rgba(0,0,0,.15);
}

.header-inner {
    min-height: 76px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 25px;
}

.logo {
    font-size: 28px;
    font-weight: 900;
    letter-spacing: -1px;
}

.logo-main {
    color: #fff;
}

.logo-dot {
    color: #ef4444;
}

.main-nav {
    display: flex;
    align-items: center;
    gap: 8px;
}

.main-nav a {
    padding: 9px 13px;
    color: #d1d5db;
    font-size: 15px;
    border-radius: 8px;
}

.main-nav a:hover {
    background: #374151;
    color: #fff;
}

.main-nav .nav-submit {
    background: var(--primary);
    color: #fff;
    font-weight: 700;
    margin-left: 5px;
}

.main-nav .nav-submit:hover {
    background: #dc2626;
}

.mobile-menu-btn {
    display: none;
    background: transparent;
    border: 0;
    color: #fff;
    font-size: 28px;
    cursor: pointer;
}

.mobile-menu {
    display: none;
}

/* =========================
   HERO
========================= */

.hero {
    background:
        radial-gradient(circle at 80% 20%, rgba(185,28,28,.35), transparent 30%),
        linear-gradient(135deg, #111827, #1f2937);

    color: #fff;
    padding: 75px 0 70px;
}

.hero-grid {
    display: grid;
    grid-template-columns: 1.4fr .6fr;
    align-items: center;
    gap: 50px;
}

.hero-badge {
    display: inline-block;
    background: rgba(255,255,255,.1);
    border: 1px solid rgba(255,255,255,.18);
    padding: 6px 12px;
    border-radius: 30px;
    font-size: 14px;
    margin-bottom: 18px;
}

.hero h1 {
    font-size: clamp(38px, 5vw, 64px);
    line-height: 1.15;
    margin-bottom: 18px;
}

.hero h1 span {
    color: #ef4444;
}

.hero-text {
    color: #d1d5db;
    font-size: 19px;
    max-width: 680px;
    margin-bottom: 30px;
}

.hero-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
}

.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 13px 22px;
    border-radius: 9px;
    font-weight: 700;
    border: 1px solid transparent;
    cursor: pointer;
    transition: .2s;
}

.btn-primary {
    background: var(--primary);
    color: #fff;
}

.btn-primary:hover {
    background: #dc2626;
    transform: translateY(-1px);
}

.btn-outline {
    border-color: #4b5563;
    color: #fff;
}

.btn-outline:hover {
    background: #374151;
}

.hero-card {
    background: rgba(255,255,255,.07);
    border: 1px solid rgba(255,255,255,.12);
    padding: 25px;
    border-radius: 18px;
}

.hero-card-title {
    font-weight: 800;
    font-size: 18px;
    margin-bottom: 15px;
}

.hero-card-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 0;
    border-bottom: 1px solid rgba(255,255,255,.1);
}

.hero-card-item:last-child {
    border-bottom: 0;
}

/* =========================
   STATISTICS
========================= */

.stats-section {
    margin-top: -35px;
    position: relative;
    z-index: 5;
}

.stats-grid {
    display: grid;
    grid-template-columns: repeat(5, 1fr);
    gap: 12px;
}

.stat-card {
    background: #fff;
    border-radius: 13px;
    padding: 22px 15px;
    text-align: center;
    box-shadow: 0 5px 25px rgba(0,0,0,.07);
    border: 1px solid var(--border);
}

.stat-number {
    font-size: 28px;
    font-weight: 900;
    color: var(--dark);
}

.stat-label {
    font-size: 13px;
    color: var(--muted);
}

/* =========================
   SECTIONS
========================= */

.section {
    padding: 65px 0;
}

.section-header {
    display: flex;
    justify-content: space-between;
    align-items: end;
    gap: 20px;
    margin-bottom: 25px;
}

.section-title {
    font-size: 29px;
    line-height: 1.3;
    font-weight: 900;
}

.section-title .red {
    color: var(--primary);
}

.section-description {
    color: var(--muted);
    margin-top: 5px;
}

.view-all {
    color: var(--primary);
    font-weight: 700;
    white-space: nowrap;
}

/* =========================
   COMPLAINT CARDS
========================= */

.complaints-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 20px;
}

.complaint-card {
    background: #fff;
    border: 1px solid var(--border);
    border-radius: 15px;
    overflow: hidden;
    transition: .2s;
}

.complaint-card:hover {
    transform: translateY(-4px);
    box-shadow: 0 12px 35px rgba(0,0,0,.08);
}

.complaint-image {
    height: 190px;
    background: #e5e7eb;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #9ca3af;
}

.complaint-content {
    padding: 20px;
}

.complaint-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 7px;
    margin-bottom: 10px;
}

.badge {
    display: inline-block;
    padding: 3px 8px;
    border-radius: 30px;
    font-size: 11px;
    font-weight: 700;
}

.badge-red {
    background: #fee2e2;
    color: #991b1b;
}

.badge-gray {
    background: #f3f4f6;
    color: #4b5563;
}

.complaint-title {
    font-size: 19px;
    line-height: 1.45;
    font-weight: 800;
    margin-bottom: 9px;
}

.complaint-excerpt {
    color: var(--muted);
    font-size: 14px;
    margin-bottom: 15px;
}

.complaint-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    color: var(--muted);
    font-size: 12px;
    padding-top: 13px;
    border-top: 1px solid var(--border);
}

.read-more {
    color: var(--primary);
    font-weight: 800;
}

/* =========================
   STATUS
========================= */

.status {
    padding: 4px 9px;
    border-radius: 30px;
    font-size: 11px;
    font-weight: 700;
}

.status-success {
    background: #dcfce7;
    color: #166534;
}

.status-warning {
    background: #fef3c7;
    color: #92400e;
}

.status-info {
    background: #e0f2fe;
    color: #075985;
}

.status-danger {
    background: #fee2e2;
    color: #991b1b;
}

.status-pending {
    background: #f3f4f6;
    color: #4b5563;
}

/* =========================
   EMPTY STATE
========================= */

.empty-state {
    background: #fff;
    border: 1px dashed #d1d5db;
    border-radius: 15px;
    text-align: center;
    padding: 45px 20px;
    color: var(--muted);
}

.empty-icon {
    font-size: 40px;
    margin-bottom: 8px;
}

/* =========================
   CTA
========================= */

.cta-section {
    background: #111827;
    color: #fff;
}

.cta-box {
    text-align: center;
    padding: 20px 0;
}

.cta-box h2 {
    font-size: 34px;
    margin-bottom: 10px;
}

.cta-box p {
    color: #d1d5db;
    margin-bottom: 25px;
}

/* =========================
   FOOTER
========================= */

.site-footer {
    background: #0b1120;
    color: #d1d5db;
    padding-top: 50px;
}

.footer-grid {
    display: grid;
    grid-template-columns: 2fr 1fr 1fr;
    gap: 40px;
    padding-bottom: 45px;
}

.footer-logo {
    color: #fff;
    font-size: 27px;
    font-weight: 900;
    margin-bottom: 10px;
}

.footer-logo span {
    color: #ef4444;
}

.footer-grid p {
    color: #9ca3af;
    max-width: 450px;
}

.footer-grid h3 {
    color: #fff;
    margin-bottom: 13px;
    font-size: 16px;
}

.footer-grid a {
    display: block;
    color: #9ca3af;
    margin-bottom: 7px;
    font-size: 14px;
}

.footer-grid a:hover {
    color: #fff;
}

.footer-bottom {
    border-top: 1px solid #1f2937;
    padding: 20px 0;
    font-size: 12px;
}

.footer-bottom .container {
    display: flex;
    justify-content: space-between;
    gap: 20px;
}

.disclaimer {
    max-width: 600px;
    color: #6b7280;
}

/* =========================
   RESPONSIVE
========================= */

@media (max-width: 950px) {

    .main-nav {
        display: none;
    }

    .mobile-menu-btn {
        display: block;
    }

    .mobile-menu.show {
        display: block;
        padding: 10px 16px 18px;
    }

    .mobile-menu a {
        display: block;
        padding: 10px 0;
        border-top: 1px solid #374151;
    }

    .hero-grid {
        grid-template-columns: 1fr;
    }

    .stats-grid {
        grid-template-columns: repeat(3, 1fr);
    }

    .complaints-grid {
        grid-template-columns: repeat(2, 1fr);
    }
}

@media (max-width: 650px) {

    .container {
        width: min(100% - 22px, 1180px);
    }

    .hero {
        padding: 50px 0 60px;
    }

    .hero h1 {
        font-size: 38px;
    }

    .hero-text {
        font-size: 16px;
    }

    .stats-section {
        margin-top: -20px;
    }

    .stats-grid {
        grid-template-columns: repeat(2, 1fr);
    }

    .complaints-grid {
        grid-template-columns: 1fr;
    }

    .section {
        padding: 45px 0;
    }

    .section-header {
        align-items: start;
        flex-direction: column;
    }

    .footer-grid {
        grid-template-columns: 1fr;
        gap: 25px;
    }

    .footer-bottom .container {
        flex-direction: column;
    }
}